Front Desk Associate

Company Name:
Gold's Gym
Job Description:
Greets members and guests promptly, enthusiastically and with a smile to create a friendly positive entrance into the gym
Provides security and control to the front door area of the facility
Monitor check-ins to identify delinquent accounts
Register all guests into the gym using proper registration procedures
Ensures that guests and appointments are directed to the appropriate employee/department in a prompt, professional manner
Answers phone in a professional and courteous manner
Responds immediately to member requests, inquiries and concerns
Distributes keys, towels and other materials as needed
Processes retail and concession sales
Job Qualifications:
High school diploma required
Excellent customer service skills are required.
Ability to communicate effectively with both staff and members is critical
Understanding of basic accounting principles is required
Understanding of basic cash processing procedures is required
Functional computer skills are required
Ability to multi-task is a benefit to successfully perform duties
Job Title: Front Desk Associate
Full Time-Time / Part-Time: Part Time
Commission Type: Non-Commission
Employee Type: Hourly
Gym Location: Cleveland Gym

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