Retail Sales Representative - Wireless

Company Name:
Direct General Insurance
Direct General has an exciting opportunity to work as a Retail Sales Representative professional in one of our Boost Mobile authorized retail locations. We are a growing and expanding organization and have a career for you! As a Mobile Sales Representative you will be selling mobile phones, plans and accessories. You will also provide customer service support to existing customers and handle the day to day administration of store operations.
We are currently seeking a part-time Retail Sales Representative-Wireless at our authorized retail location in Cleveland, Tennessee.
Key Responsibilities:
Meet and exceed sale's quotas through the sale of mobile phones and accessories, cross selling and retention of current customers.
Provide excellent customer service to customers, answering product and service questions, handling payments and resolving issues and concerns.
Gain and maintain in-depth knowledge of the available mobile products and related price information in order to guide customers with their selections and purchase
Troubleshoot products and train customers on their proper use
Document all customer interactions to maintain compliance with organization's quality assurance initiatives
Responsible for store opening and closing procedures
Primary Requirements:
High school diploma or equivalent
Experience in the cellular phone industry and knowledge of various phone features highly desired
Must be passionate about achieving sales goals and have a proven history of meeting quotas
Outgoing friendly personality and a strong desire to help others is a must
Possess excellent interpersonal skills with ability to interact effectively with customers and colleagues of all demographics
Exceptional communication skills, both oral and written
Ability to effectively multitask while maintaining good attention to detail
Must be able to work an irregular schedule including nights, weekends and some holidays
We offer generous base pay plus commission and flexible hours. If you want to put your marketing, sales & customer service skills to the test, visit us today and apply online at www.directgeneral.com.
For additional information, please contact the Corporate Recruiter - Cam Chittaphong at (615) 366-3779 or via email at .
Direct General Insurance is an Equal Opportunity Employer (EOE).

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